Shipping

Door to door deliveries are done at a flat fee of R100 for all orders in South Africa. Your order will arrive within 2-4 working days. 

In-store collections subject to prior arrangement only

Kindly email us if you require your order in a rush. We can also quote you on overnight delivery or make alternative arrangements for collection. 

Please contact us upfront should you wish to ship the parcel internationally.

Payment Options

We offer a variety of payment methods through PayFast. Pay fast processes MasterCard and Visa credit cards, Instant EFT (with SA’s four biggest banks) and MasterPass.

Please feel free to contact us if you enquire any difficulties with making a payment. 

Strictly no cash deposits. 

Returns & Exchanges

Beach Blankets & Kimono’s:

If you are not satisfied with your Howl+Moon purchases, you can return the products to us and we will either replace it, or credit your account accordingly.

How to ensure your exchange or credit request is processed efficiently: 

      • package your products in protective packaging; and
      • clearly mark your order number and contact details on the parcel.

We will arrange for collection of the parcel from you at no charge. Once we have inspected & validated the returned goods, we will exchange your goods (or credit your account within 10 days of the return).

Hair Accessories:

Hair accessories may not be returned or exchanged due to hygiene reasons.